Ranjana Bhattacharya
A Successful Operations professional with proven track record of consistently ensuring achievement and continuous learning.
- Role
- Operations Manager at Novac Technology Solutions
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ranjana Bhattacharya
Experienced Manager with a demonstrated history of working in life insurance industry…
Experience
Operations Manager
Jan 2022 — Present · IN
Managing premium payments and handling finance team queries related to insurance policies. Handling delivery, redelivery, sale back and novation-related insurance document requests. Claim Reporting, Survey Arrangements, Obtaining data from various department, providing inputs to accounting and audit team• Delivered numerous Pre-bind, Post-bind assessments and managed two change management projects, which involved Policy Life Cycle, domain transition, and associated risk reporting to senior management and middle office. Work with transformation teams to drive committed efficiency and digital initiatives in niche domain• Principal facilitator of assigned accounts, ensured timely delivery of end-to-end activities throughout the renewal cycle of policy/prospect accounts from submission to expiration, prepare Underwriting Documentation/account Summary notes for underwriter. Monitor of regulatory developments across product• Thoroughly scrutinize team rapport is in place for smooth functioning of the daily assignments.Up gradation of work knowledge, skill development Initiatives of team member in Consultation with Leadership. Ensure team’s healthy & Disciplined Work Culture leads them to being consistent team players and happy employees
Education
Insurance Institute of India
Licentiate degree, Life Insurance
2020 — 2024
Calcutta University, Kolkata
Bachelor of Commerce - BCom, Business/Commerce, General
1998 — 2001
CMC Ltd
Computer Applications , 1st level, Computer and Information Sciences and Support Services
Skills
- Team Building
- Relationship Management
- Employee Engagement
- Performance Management
- Customer Relationship Management (Crm)
- Employee Relations
- Team Management
- Management Information Systems (Mis)
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