Ranjan Tiwari
Sr General Manager @Reliance Brands Limited
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WORK HISTORY
Sr General Manager @Reliance Brands Limited
Gurugram, IN
Lead for Sales and Operations at Sephora- Fastest growing MBO in beauty space-Driving retail strategy to deliver exceptional customer experience-PnL ownership-Retail expansion-Space allocation to all brands delivering best return on space-Delivered highest ever Top line sales for SEPHORA India in CY 25-Fastest growing market for SEPHORA Globally- Same store growth CY 25-Partner management-Category penetration-Successful Brand launches like Milk Make-up/KYLIE Cosmetics and FENTY Beauty-Creating future retail leaders with mentoring and coaching-People Management (Rewards & recognition)-SOP/Process adherence
EDUCATION
HBS
Postgraduate Degree, Retail Management
SKILLS
ABOUT RANJAN TIWARI
Senior retail executive with 17+ years of leadership experience in the beauty industry, driving market expansion, operational scale, and sustainable profitability across competitive and high-growth environments. Experienced in leading complex business transitions, transforming underperforming businesses, and delivering consistent, measurable results.Currently serving as Senior General Manager, Sephora India, accountable for retail strategy, P&L performance, and operational execution. I have led successful business transitions that positioned SEPHORA among the fastest-growing multi-brand beauty retail brand in the market, while strengthening brand equity and customer experience at scale.Under my leadership, the business has delivered industry-leading growth, including the highest-ever single-month sales performance of ₹5+ Cr, achieved across two SEPHORA stores, setting new benchmarks for productivity and execution.I began my career as a Store Manager at The Body Shop and progressed to senior leadership roles overseeing retail sales and operations for 100+ stores and 300+ team members across multiple regions. This progression has shaped a leadership approach grounded in disciplined execution, data-driven decision-making, and leadership development.Core leadership strengths include:• Business transformation and market expansion across omnichannel retail• Sustained double-digit LFL growth and margin improvement• Enterprise P&L ownership, cost optimization, and governance• Operating model design, automation, and scalability• Retail SOP implementation at scale• Building high-engagement cultures with industry-leading retentionI operate at the intersection of strategy, execution, and talent development, with a strong belief in continuous learning and leadership depth as drivers of sustainable growth.Engaged in conversations around retail transformation, growth strategy, and leadership at scale.
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