Ranit Dey
Customer Service Support Advisor at BT Group | Acting TL/SME | Six Sigma Green Belt | Transforming Support Into Strategy | Process Improvement Expert
- Role
- Customer Service Support Advisor at BT Group
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Ranit Dey
Driving operational excellence and customer satisfaction through data, empathy, and Six Sigma precision.Certified Six Sigma Green Belt with 8+ years of experience driving customer satisfaction, quality assurance, and operational excellence across BT, Wipro, and Concentrix. I specialize in transforming service delivery through data-driven insights, process improvement, and hands on team development.With expertise in workforce management, root cause analysis, and performance optimization, I bring both strategic thinking and empathetic leadership to every challenge. Passionate about creating impact through continuous improvement and customer-centric innovation.
Experience
Customer Service Support Advisor
Nov 2021 — Present · Kolkata, IN
Education
St. Xaviers Instituion
ISC, Arts
St. Xavier's Institution
ICSE
2011 — 2011
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