Rani Khoury
Executive Director for Enterprise IT Support & Client Experience @George Brown Polytechnic
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WORK HISTORY
Executive Director for Enterprise IT Support & Client Experience @George Brown Polytechnic
Toronto, ON, CA
EDUCATION
Damascus University
Bachelor's degree, Electrical and Electronics Engineering
Concordia University
Diploma, HR Management
McGill University
Certificate, Project Management
Damascus University
Educational Psychology
SKILLS
ABOUT RANI KHOURY
A multilingual executive with many years work experience, specialized in Contact Centers and Service Desks, Operations, Customer Services, Technical Support Centers and Helpdesks, Engineering, Technical Services and IT Operations on a regional and International levels. Some of my areas of expertise are: Strategic Planning, Operations Management, Cause/Effect Problem solving, Staff Development/Retention and Motivation, ITIL Certified, 6 Sigma Certified, IT, Electronics Engineering, Staffing, Training, Technical writing, Project Management, HR Management, Customer Service, Customer Experience, Helpdesk, Call Centers, Service Desk, Quality Assurance.
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