Randy Valentino

About Randy Valentino

I am an accomplished technology executive with more than 35 years of experience overseeing major infrastructure and operations transformations within manufacturing, transportation and supply chain, healthcare, ISP, and education sectors. Throughout my career, I have consistently advanced modernization initiatives, enhanced operational performance, and aligned technology strategies with organizational growth objectives.At Echo, I directed the adoption of IT Service Management (ITSM) and Financial Operations (FinOps) frameworks, resulting in improved service delivery, increased financial transparency, and the optimization of a proprietary logistics platform that supports operations nationwide. My expertise encompasses network infrastructure, data center management, cloud computing platforms, modern workplace technologies, and enterprise services, with each initiative emphasizing scalability, reliability, and cost-effectiveness.I am dedicated to developing high-performing, customer-focused IT teams that generate tangible outcomes. By integrating strategic foresight with rigorous operational execution, I enable the deployment of innovative, robust, and secure solutions that reduce complexity and drive business success.

Experience

1. Director IT Tackleai

   Tackleai

   Dec 2025 — Present · US

   Strategy & Planning: Develop and implement IT strategies, align tech initiatives with business objectives, forecast future needs, and research new technologies. • Infrastructure Management: Oversee networks, servers, telecommunications, hardware, and software. • Team Leadership: Recruit, train, evaluate, and direct IT staff, ensuring efficient workflow and project completion. • Security & Compliance: Ensure data integrity, manage cybersecurity risks, implement security protocols, and handle disaster recovery/business continuity. • Budget & Vendor Management: Prepare and manage IT budgets, monitor asset lifecycles, and manage relationships with technology vendors. • Operations & Support: Supervise daily operations, resolve complex technical issues, manage ticketing systems, and support software and ML engineers.

Education

• Northwestern University - Kellogg School of Management

  Finance and Economics

• Roosevelt University

  Business Administration and Computer Science

Skills

• Transportation
• Crm
• Itil
• Strategic Planning
• Program Management
• Vendor Management
• Networking
• Saas
• Business Development
• Unified Messaging
• ● IT Strategy & Execution ● Large Scale Deployments
• Organization
• IT Service Management
• Executive Management
• Operations Management
• Team Leadership
• Leadership
• Vendors
• Contract Negotiation
• Infrastructure
• ● Program & Project Management ● Data Center Management
• Cloud Computing
• Enterprise Software
• Wireless Networking
• Management
• Team Building
• ● Team Building & Leadership ● Mergers & Acquisitions
• ● Sem and SEO Lead Generation ● Organization Design & Development
• Process Improvement
• Managed Services
• Project Management
• Integration
• Business Intelligence
• Business Analysis
• Strategy
• IT Strategy
• Project Planning
• Supply Chain
• Data Center
• Network Architecture