Randy Trapanick

About Randy Trapanick

MULTI-UNIT EXECUTIVE. Many people have “Great ideas”. Execution is what matters, and I execute! I have spent most of my career in operations working with both franchise and non-franchise industries. I have had the privilege of working in both public & private ownership with fortune 100 companies. I am a results-driven professional with 20+ years of extensive leadership, management and operations experience. My strength is identifying sales, marketing, and operational opportunities within your business or organization and capitalizing on them to achieve the results you desire. My success comes from my straightforward approach and communication, as well as my ability to observe, listen, ask questions and building strong relationships both inside and outside an organization. Using a hands-on approach to identify opportunities, develop strategies, and devise a plan that obtains results.I have held senior-level leadership roles in high-growth successful brands with both domestic and international presence in retail, restaurant, fiancé, hospitality, the franchise industry, as well as company-owned operations.I designed, implemented, and led service development initiatives that became benchmarks within companies like Starbucks, H&R Block, and Hampton hotels and ServiceMaster that pioneered business growth through increased in revenue, bottom line profit and strong ROI while delivering outstanding customer experience. • P&L / Service Development / Customer Experience• Turnaround / Business Reengineering • Multi-Site Facilities / Revenue Growth / Cost Containment• 15 Years working with Franchisee• 20 Years Multi-Unit Management• Managed revenues from single unit $1M to Multi-Unit $450 Million per year• Adult learning and classroom facilitation• Strategic planning and problem-solving • 8 Years US Army

Experience

1. Director of Operations

   Spartan Investment Group

   Dec 2024 — Present · US

Education

• Mohawk Valley Community College

  A.A.S., Criminal Justice

  1991 — 1993

• Medaille University

  Bachelor’s Degree, Business Comminication

  1998 — 2000

Skills

• Program Management
• Recruiting
• Budgets
• Leadership
• Customer Satisfaction
• Training
• Team Leadership
• Teamwork
• Loss Prevention
• Franchisee Consulting
• Influence Without Authority
• Management
• Team Building
• Profit
• P&L Management
• Human Resources
• Leveraging Relationships
• P&L
• Performance Management
• Employee Training
• Cross-Functional Team Leadership
• Leading Change
• Budgeting
• Employee Relations
• Strategic Planning
• Customer Service
• Marketing
• Start-Ups
• Business Development
• Retail
• Sales
• Franchise Consulting
• Income Statement
• Inventory Management
• Coaching