Randy Harris
- Role
- Crm Service Delivery Manager, Managed Services at Anthology Inc
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Randy Harris
Change Agent and Communications Specialist professional with extensive expertise…
Experience
Crm Service Delivery Manager, Managed Services
Jul 2020 — Present
Primary customer contact related to service delivery needs and management • Set and manage expectations around service delivery resources and actions required to meet objectives • Act as Application Administrator for our CampusNexus CRM and Anthology Reach products on behalf of higher education clients • Complete requirements gathering activities in support of customer implementations of Anthology Reach/Microsoft Dynamics 365
Skills
- Academia
- Academic Administration
- Call Centers
- Customer Service
- Leadership
- Strategy
- Retaining Customers
- Talisma Crm Subject Matter Expert
- Policy
- Time Management
- Student Affairs
- Teaching
- Training
- Journalism
- Crm
- Proposal Writing
- Human Resources
- Coaching
- Editing
- Technical Writing
- Enrollment Management
- Higher Education
- Employee Training
- Team Building
- Research
- Distance Learning
- Adult Education
- Campusvue
- Campus
- Leadership Development
- Educational Leadership
- Job Coaching
- Curriculum Design
- Interviews
- Public Speaking
- Nonprofits
- Career Development
- College Recruiting
- Resume Writing
- Event Planning
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