Randy Duarte

About Randy Duarte

Result-driven, hands-on leader with 15+ years of transformation experience in consulting, coaching, and training, more recently focused on driving JPMC’s product and Lean-Agile transformation to Agile new ways of working and adoption. This includes defining and delivery Lean-Agile consulting, coaching, training, and content in support of this transformation. Adept at managing initiatives from inception to delivery and oversight of those initiatives to improve processes, user experiences & culture, and develop & implement strategies to product competitive outcomes; achieving a revenue increase on average by 15% & reducing costs on average by 10%-I have specialties in agile transformation, organizational design, agile IT delivery, agile coaching and training, process improvement, change management strategies, operating model enhancement and efficiency, strategy development and transformation, program and project implementation and management, facilitation, product development and management, and user experience improvement by leveraging frameworks, techniques and practices of Agile, SAFe, LeSS, S@S, Scrum, Kanban, XP, Human-Centered Design, Design Thinking, Lean, DevOps, Agile Engineering Practices (TDD, Pair Programing, Automated Testing, etc.) and Change Management-My industry knowledge is within IT services and products with a focus on Agile development and delivery, Agile training and coaching, and agile transformation consulting, particularly in strategy and transformation, process and user experience improvement, employee engagement and talent skills building, and change management-Personal strengths are in managing and working in teams and with clients in various functions. Strategic thinker who is able to see the \'big picture\' while focused on delivering results and reaching the end-state goal-Specialties: User Experience, Strategic Planning, Consulting, Project Management, Process Improvement, Agile, Performance Improvement, Operation Efficiency, Talent & Change Management, Strategy & Transformation, Business Development, Relationship Management

Experience

1. Vice President of Agility Lead Enterprise Technology - Infrastructure Platforms

   JPMorganChase

   Nov 2023 — Present · Jersey City, NJ, US

   Spearheaded the transformation and adoption of a 55-team infrastructure organization to a product operating model by standardizing delivery planning and practices, restructuring teams to value-streams, and driving tool adoption to measure productivity; resulting in a 13.5% YoY lead time improvement, 44% reduction in cycle time, and 2x throughput for product teams.• Enabled enterprise-wide OKRs across a 550-employee organization, aligning product and portfolio-level objectives to organization goals; reducing misalignment and waste, improving initiative tracking, and enhancing executive visibility into KPIs and outcomes.• Established and institutionalized portfolio-wide planning standards, improving work traceability, capacity management, product release forecasting, and delivery insights; driving data-informed decision-making and boosting resource management ROI by 10%.• Mobilized 35+ change champions to scale the product operating model, boosting performance metric visibility, enhancing cross-portfolio planning, and elevating product management capabilities; cutting churn by 20%, improving backlog health by 30%, and accelerating agile maturity by 10% with 15 new coaches developed.• Led comprehensive discovery initiatives using observations, assessments, and metrics reviews to build As-Is baselines & execution plans; delivering playbooks, metric dashboards, training modules, and standards achieving a 67% adoption rate within 12 months.• Engineered real-time dashboard reporting for leadership, unlocking visibility into delivery performance, quality, and productivity; driving a 10% improvement in delivery speed, 15% better planning predictability, and 25% increase in quality.• Developed and directed a maturity self-assessment for 35 teams, accelerating maturity of Scrum, Kanban, XP, and Lean-Agile practices; promoting team accountability and continuous improvement practices through action plans to increase adoption.

Education

• California Lutheran University

  Bachelor of Business Administration, Business Administration and Management specialization, General

• California Lutheran University

  Bachelor of Science - BS, Business Administration and Management, General

• Universidad de Granada

  Spanish Studies

  2006

• De Haagse Hogeschool / The Hague University of Applied Sciences

  International Business

  2007

• Brandeis School of Business and Economics

  MBA, International Business & Finance specialization

  2010 — 2012

Skills

• Strategic Consulting
• Management Consulting
• Project Management
• Corporate Finance
• Change Management
• Competitive Analysis
• Negotiation
• Sustainable Development
• Risk Assessment
• Asset Managment
• Credit Analysis
• Energy Efficiency
• Strategic Planning
• Marketing Strategy
• Strategic Financial Planning
• Business Valuation
• Investment Strategies
• Dcf Valuation
• Capm
• System Dynamics
• Econometrics
• Real Estate Financing
• Analysis
• Economics
• Strategy
• Financial Analysis
• Program Management
• Market Research
• Business Development
• Management
• Leadership
• Asset Management
• Forecasting
• Finance
• Consulting
• Financial Modeling
• Microsoft Office
• Data Analysis
• Microsoft Excel
• Business Analysis