Randy McGill
Marketing Coordinator @Paysafe
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WORK HISTORY
Marketing Coordinator @Paysafe
Jacksonville, FL, US
Executed operational communications and marketing enablement for global B2B and B2C audiences across multiple verticals- Led bi-annual Net Promoter Score (NPS) survey by developing email strategy, writing copy, and coordinating execution, increased survey participation and stakeholder engagement across regions- Delivered monthly cross-functional marketing reports from five teams directly to the CMO, consolidating KPIs, campaign performance, and strategic insights- Managed department-wide content libraries, resource hubs, and brand governance materials to ensure messaging consistency- Partnered with PR and social teams to develop content supporting brand awareness and global campaigns- Planned and executed monthly all-hands town halls for 90+ team members, improving departmental transparency and engagement- Developed top-of-funnel brand awareness email series to support lead-gen initiatives and merchant acquisition efforts.
EDUCATION
University of North Florida
Bachelor's degree, Marketing
ABOUT RANDY MCGILL
Marketing Operations professional specializing in global communications, reporting, and cross-functional alignment within high-growth, matrixed organizations. In my current role at Paysafe, I support global B2B and B2C initiatives by leading operational communication workflows, delivering consolidated performance reporting for five teams to the CMO, managing department-wide content and resource hubs, and executing top-of-funnel email programs that enhance brand visibility and customer engagement.I also lead the bi-annual NPS survey process—owning strategy, copy development, and execution—to drive improved respondent participation and stakeholder insight. Across all initiatives, my work centers on creating clear, repeatable processes that strengthen collaboration between marketing, product, sales, and leadership teams.My broader background includes experience across Marketing Operations, Product, and Automation from a full-year rotational program, as well as early hands-on work in Demand Generation. These roles built a foundation in campaign execution, CRM enrichment, Agile project coordination, and marketing analytics.Core strengths include:• Marketing operations & process optimization• Reporting, analytics & executive-ready insights• Email marketing & content development• Cross-functional communication• Project management & Agile coordination• Brand consistency & resource managementI’m motivated by building efficient systems, improving operational clarity, and supporting data-backed decision making across marketing teams.
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