Randy Jones
Information Technology Specialist @Epsilon Inc., An American Systems Company
Signup · Get unlimited contacts
WORK HISTORY
Information Technology Specialist @Epsilon Inc., An American Systems Company
Ogden, UT, US
Manage enterprise IT systems and provide expert-level technical support across multiple platforms and operating environments. Lead complex integration and life-cycle projects ensuring smooth migration, hardware refreshes, and system upgrades with minimal downtime. Serve as project manager for large-scale IT hardware refresh and software imaging initiatives, coordinating across departments to meet deadlines and compliance requirements. Develop and maintain IT systems documentation in line with FISMA and internal policy standards. Partner with data management teams to design, test, and migrate database structures to updated Oracle versions, ensuring continuity of critical systems. Conduct periodic system evaluations to identify risks and performance issues, recommending solutions to improve efficiency and reliability. Mentor peers, deliver training on technical procedures, and provide leadership on nationwide configuration projects. Key Achievements: Successfully led multiple service-wide IT refresh projects with 100% on-time delivery. Designed and implemented preventive maintenance schedules reducing unplanned outages by 30%. Recognized by management for outstanding reliability and initiative in resolving high-impact incidents.
EDUCATION
Roy High School
Diploma, General Studies
SKILLS
ABOUT RANDY JONES
Business professional looking for an opportunity in Account Management with up sell and account growth opportunities. My ability and track record of building strong relationships and creating growth, with results that consistently add hundreds of thousands of dollars to the bottom line, make me an ideal match for a company that is looking for a leader to manage and grow client relationships. Specialties: Client Management & Retention Maintenance and Support Renewals Negotiating Contracts and Amendments Grow accounts through software usage analysis Value Added Reseller (VAR) Management Team Development Salesforce.com power user Family, Music, Basketball, Hiking, Fitness, Computers, Electronics, and Cars.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.