Randy Zickefoose

About Randy Zickefoose

I improve IT operations, security and audits. I set the stage for continuous improvement by creating efficient, repeatable secure processes using ITIL standards. Risk mitigation is a specialty. Throughout my career, I’ve consistently assessed what’s at risk and been able to implement mitigating solutions that proved timely. rzickefoose1@gmail. comDECISIVE LEADER & STRATEGIC BUSINESS PARTNERWhen architecting solutions or strategies, I keep the end goal in mind. The company’s objectives become my own. I lead problem-solving with a sense of urgency pushing my teams to prioritize repairs and assembling the right resources from across functions to respond and deliver a solution quickly. I am comfortable making decisions and take full accountability for them. My teams and I pivot when needed and consistently deliver.Because of my business acumen, I prepare strategic plans that consider the impact of IT on business operations. I understand how IT intersects and can improve the overall financial picture and efficiency of the company. I partner with the C-suite to identify needs, assess risks and develop comprehensive strategic plans that get results.HIGHLIGHTS: Enabled greater security and a swift transition to work from home for all staff due to the COVID-19 pandemic with the implementation of an upgraded enterprise-wide VPN 20 months earlier. Negotiated all contract terms, costs and SLAs for the enterprise-wide transition to Microsoft technology including architecting the cloud strategy and migration to Office 365 and Azure. Planned and oversaw the layout of all markups for power, network, wifi and the data center for a square foot greenfield factory in China.EXCEPTIONAL TEAMSHiring for culture fit is my priority. It’s one reason I’ve had such great teams throughout my career.Anyone can possess the skills you need to round out your team, but if the employee doesn’t align with the culture the team will suffer. My leadership leans towards delegation and empowerment. I invest in the less experienced team members with one-on-one coaching and let them move forward once the guard rails have been established.I am proud of the teams I’ve assembled throughout my career and the synergy with which we have worked with other company functions to advance the goals of the organization.Reach out. Let’s talk about how to run efficient IT operations with the modernization of legacy systems and how to cultivate high-performing teams.

Experience

1. Director, Global Information Technology

   Libbey

   Jan 2021 — Present

Education

• The University of Toledo

  MBA, Management & HR

• The University of Toledo

  Bachelor of Science, Information Systems and IT Operations Management