Randy Wandell

About Randy Wandell

I’m a results-driven Senior Executive with 20+ years of experience leading global delivery operations, scaling high-performance teams, and driving transformative technology initiatives. My expertise spans Agile project management, Salesforce ecosystem solutions, and DevOps strategy, backed by a full suite of Salesforce and Copado certifications.Currently serving as SVP of Delivery Operations at EMS Consulting, I’ve led cross-regional teams, optimized resource utilization above 80%, and consistently exceeded client satisfaction metrics while maintaining strong financial margins. My leadership philosophy centers around innovation, accountability, and continuous improvement—whether I’m managing a $10M portfolio or developing scalable delivery frameworks.I’ve held key leadership roles at IBM, 7Summits, and Appirio, where I helped shape enterprise architecture strategies, implement high-impact DevOps practices, and deliver enterprise-grade Salesforce solutions. I thrive in complex, fast-paced environments where people, process, and technology intersect to create real business value.Let’s connect if you’re looking to innovate, scale, or transform your digital delivery strategy.

Experience

1. VP of Professional Services

   Vantage Point

   Jun 2025 — Present

   As a leader in Professional Services, I drive team excellence by developing and managing standardized processes, methodologies, and functionalities to ensure efficient, high-quality client engagements. I oversee the Professional Services P&L, forecasting, and budgeting, including hiring, training, travel, and technical resources, while aligning resources to meet utilization goals and project demands.I foster a culture of technical leadership, skills development, and operational excellence, cultivating strategic client relationships and delivering consultative value to portfolio discussions. By setting clear expectations, deliverables, and service level agreements, I enhance project delivery accuracy in time, quality, and cost, driving improvements in customer satisfaction and compliance adherence.As a trusted advisor, I establish programs and policies to uphold company standards, mentor delivery leaders, and create coaching opportunities to elevate team performance. I manage individual and team goals, maintain optimal talent levels, and scale capabilities to meet evolving technical and business needs. Serving as a point of escalation for technical expertise, I develop training and performance improvement plans to ensure skill alignment with industry trends.As a member of the leadership team, I support executive strategy, uphold organizational culture, and drive decision-making through core business metrics. I proactively set meeting cadences to review delivery needs and performance, ensuring alignment with business objectives. Additionally, I maintain an individual billable utilization threshold, balancing hands-on contributions with strategic oversight.My focus is on building high-performing teams, fostering innovation, and delivering measurable value to clients and stakeholders through operational efficiency, technical expertise, and collaborative leadership.

Education

• Pennsylvania College of Technology

  AS, Computer Science

  1979 — 1981