Randy Jones

Manager Claims Operations at USAA

Role: Claims Service Manager (Physical Damage) at USAA
Location: Kansas City, MO, US
LinkedIn followers: 500 followers

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About Randy Jones

Manager Claims Operations (Auto Physical Damage); responsible for physical damage…

Experience

Claims Service Manager (Physical Damage)
USAA
Mar 2011 — Present · Dallas, TX, US

Education

Northwest Missouri State University
Bachelor of Science, Business Management; an emphasis in Computer Science
1982 — 1986
Northwest Missouri State University
BS, Business Management
1982 — 1986

Skills

Liability
Appraisals
Legal Liability
Litigation Management
Professional Liability
Casualty
Risk Management
Claim Investigation
Automobile
Customer Retention
Investigation
Customer Service
Training
Customer Satisfaction
General Insurance
Claims Resolution
Claims Management
Management
Team Building
Process Improvement
Claims Handling
Leadership
Settlement
Claim
Negotiation
Claims Investigations
Property & Casualty Insurance
Operations Management
Insurance
Sales

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
r••••••••@usaa.com
Personal email
•••••@•••••.com
Direct dial
+14•••••••55

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Current company

USAA

Financial Services · 41K employees · Founded 1922 · San Antonio, Texas, United States

Since the beginning, our mission has been to provide a range of financial services to the military community and their families. Along the way, we’ve also established ourselves as a destination employer for passionate people looking to serve those who are willing to give it their all. Our mission is to stand with our members and be there for them and their families by facilitating their financial security. It starts with offering a range of highly competitive products, exceptional service, and trusted advice. But to be the military community’s provider of choice also takes dedicated team members who share our core values of service, loyalty, honesty, and integrity.

usaajobs.com

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