Randy James
MBA | SSCP | Security+ | ITIL - Cybersecurity Engineer
- Role
- Cyber Security Engineer at Insight
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Randy James
I am a highly motivated and accomplished Cyber Security professional with over 15 years…
Experience
Cyber Security Engineer
Jul 2021 — Present · Memphis, TN, US
Resolve remote user connectivity issues.• Maintain existing VPN, Leased Lines and zScaler remote access systems.• Troubleshoot user connectivity issues related to Firewalls• Responsible for installing software, applying patches, managing file systems, and monitoring performance of McAfee IPS systems.• Provide tier-2 support for zScaler remote access services • Collaborate with IT staff on projects and initiatives.
Education
University of the Commonwealth Caribbean (UCC)
Masters in Business Administration, Business
2010 — 2012
The University of the West Indies
Certificate, Project Management
2016 — 2017
University of Technology, Jamaica
BSc Computer Science and Information Technology, Computer Science
2002 — 2006
Vocational Training Development Institute (VTDI)
Post Graduate Diploma in Education and Training, Education
2011 — 2013
Skills
- Information Technology
- Information Management
- Team Leadership
- Commitment to Outcomes
- Troubleshooting
- Supervisory Skills
- Analysis
- Information Systems
- Customer Service
- Problem Solving
- System Administration
- Analytical Skills
- Helpful Attitude
- Technical Support
- Network Administration
- Project Management
- Microsoft Office
- Information Systems Development
- Management
- Windows
- Networking
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