Randy J.
Customer Develop Manager
- Role
- Customer Development Manager at American Tire Distributors
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Randy J.
Over 16 years of harnessing my expertise in enterprise hardware sales and customer relations, I\'ve dedicated myself to driving growth at Xerox. My mission is to foster robust customer relationships and to provide technological solutions that resonate with our company\'s culture of innovation. My approach is rooted in understanding diverse perspectives and leveraging my keen industry insights to empower our clients.At CompuCom, my role as Product Sales Executive honed my ability to navigate market challenges and to devise strategic solutions for product availability gaps. I excelled at new logo acquisition and advising accounts, which complemented my skill in managing enterprise sales, customer relationship management, and cementing partnerships with major OEMs to meet ambitious sales targets and delivery deadlines.
Experience
Customer Development Manager
Mar 2025 — Present · Pittsburgh, PA, US
Own and grow a multi-million-dollar territory across auto dealer, rental, and fleet accounts, driving volume, revenue, and share-of-wallet expansion• Serve as primary strategic advisor to dealership leadership and parts managers, aligning tire programs with profitability, inventory turns, and service lane performance• Execute consultative selling strategies focused on SKU optimization, brand mix, and demand planning across multiple OEM and aftermarket platforms• Develop and manage annual business plans, promotional strategies, and rebate optimization to maximize dealer participation and margin performance• Partner cross-functionally with supply chain, pricing, marketing, and operations to resolve service issues and improve customer experience• Lead competitive displacement initiatives by positioning ATD value, availability, and service advantages against regional and national distributors• Manage onboarding and reactivation of underperforming or inactive accounts through targeted engagement and tailored growth plans• Support national and regional programs (AD360, OEM dealer initiatives, fleet programs) to drive incremental volume and dealer loyalty
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