Randy Dockins

Customer Experience Champion

Role
Financial Health Change Management Leader at Wells Fargo
Location
Charlotte, NC, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Randy Dockins

WHAT I DO: I am a collaborative, innovative, strategically focused leader with passion for the client experience. I identify and implement business improvements that deliver sustainable client experience enhancements, revenue gains, and bottom-line profits in fast paced, highly complex large organizations. My business backgrounds very diverse and it enables me to deliver results in various disciplines and organizational cultures. My key strengths include project management, collaboration, strategy development, solving problems, and implementing new processes and products and I have a solid record of success. WHY I DO IT I seek to deliver tangible business results through collaboration, understanding context, creating strategies to solve challenges, building strong relationships that will create significant value to my clients, partners and shareholders. WHAT SETS ME APART FROM OTHERS Leader: I lead high-performing cross-functional teams in the delivery of high-impact strategic solutions that promote innovation and deliver significant value to clients, partners and shareholders Learner: I leverage quantitative and qualitative analytics to quickly understand and develop options in problem-solving in large highly complex organizations Collaborator: I build trust by providing transparency through clear communications, appropriately summarized analytics and a point of view to drive concensus in problem-solving

Experience

  1. Financial Health Change Management Leader

    Wells Fargo

    Jul 2022 — Present

Education

  • University of Arkansas

    Bachelor's

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Randy Dockins — Financial Health Change Management Leader at Wells Fargo in Charlotte, NC, US | Unifers