Randy Crouse

U s Sales Support Manager @Ford Credit

Tampa, FL, US
MOBILE NUMBERS
+15•••••••99

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WORK HISTORY

Jun 2024 — Present

U s Sales Support Manager @Ford Credit

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Tampa, FL, US

Responsible for Inside Sales Support teams which provide support to our external sales and internal operational teams along with our Ford Dealers and Lincoln Retailers.Inside Sales Support teams handle Internal Sales Request cases, develop Dealer Incentives and FDAF presentations, coordinate Grass Roots meetings and Dealer Events, and develop/implement process improvements.

EDUCATION

1990 — 1994

Penn State University

Bachelor's of Science, Business Management

2003 — 2005

University of Mary Washington

MBA, Business Administration

SKILLS

BankingRisk ManagementCredit RiskBusiness Process ImprovementUnderwritingForecastingConsumer LendingCommercial LendingBusiness Relationship ManagementRelationship ManagementCredit AnalysisLeadershipCustomer SatisfactionFinancial RiskLoansCreditMortgage Lending

ABOUT RANDY CROUSE

Highly successful, focused, and results oriented financial services professional with 30+ years of experience. Successful 25+ years of leadership level management experience in Sales, Commerical/Consumer Credit Risk, Financial Analysis, Operations, and Project Management. Knowledge of demographic markets including Boston, New York, Philadelphia, Washington D.C, Pittsburgh, Cincinnati, Atlanta, Charlotte, Orlando, Tampa and Miami. Skill sets include expertise in the following areas:Risk ManagementFinancial Statement AnalysisSalesRelationship ManagementCommercial and Consumer LendingConsumer and Commercial Credit Risk AnalysisComplianceSalesRelationship ManagementOperations Management Customer ServiceCollectionsCall Center ManagementSix Sigma / Project Management

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