Randy Crabb

About Randy Crabb

Highly organized, goal-driven, and performance-focused professional, offering extensive experience in education; paired with broad-based background in business operations research, manufacturing, and project management. Equipped with strong competency in teaching students on various subjects, including management, industrial technology, and welding fundamentals. Expert at resolving complex issues, formulating effective strategies, driving efficiency, and accomplishing business goals. Capable of building positive relationships with students, colleagues, and management of different levels and backgrounds.

Experience

1. Director of Parts Operations

   Tadano Pan America

   Jan 2021 — Present · Houston, TX, US

   Promotes safety as #1 priority.Oversees and manages all activities of parts and warehouse departments. This includes purchase, parts sales, receipt, delivery & storage activities. Can maximize business efficiency by working processes and time management using business KPI’sCooperates with sales admin and accounting departments to promptly and efficiently answer new customer requests for accounts and credit terms. With sales department and sales admin team on new crane delivery activitiesPlans and executes the department’s goals and budgets. This includes carrying out analysis of historical patterns, future expectations, other conditions to manage and plan the operation, in accordance with Tadano America business plan.Reports and manages IT and SAP issues, shortcomings, and proposed improvements affecting Parts Department business. Communicates regularly with TAC IT department and SAP staff to track changes and improvements.Assists service department, sales admin department, and other Tadano group companies with repair parts advice and support. Oversee pre-delivery activities and promote improvement in the complete process to increase profit at point of sale.Communicates with customers and parts suppliers as needed. Communicates regularly across Tadano organization to keep everyone informed and promote discussion on issues touching or impacting other companies, departments, and activities. Directs warehouse manager to demand most efficient business practices, use of staffing, & asset management. Uses tools effectively, including SAP, Salesforce, Microsoft Office suite, Google Suite, etc to manage and communicate. Requests/recommends other IT tools to improve management of the parts business and the daily parts activities. Develops and uses KPI data regularly to manage, inform, adjust and advise.Process management and improvement with a focus on Lean principlesMentor & servant leader for the teamCan multi-task and can support customer issues as they arise

Education

• Northcentral University

  Doctor of Philosophy - PhD, Business Administration/Management

  2010 — 2016

• Texas State University

  Master of Science - MS, Industrial Technology/Manufacturing

  2005 — 2007

• Oklahoma Panhandle State University

  Bachelor of Industrial Technology, Industrial Technology, Minor in Computer Information Systems

  2001 — 2005