Randy Bleicher

Director - IT Asset and Configuration Management, ServiceNow Platform

Role: Director - IT Asset and Configuration Management, Servicenow Platform at The Hanover Insurance Group
Location: Minneapolis, MN, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Randy Bleicher

I am a results-oriented IT professional with over 20 years of leadership experience.

Experience

Director - IT Asset and Configuration Management, Servicenow Platform
The Hanover Insurance Group
Apr 2023 — Present · Worcester, MA, US
Responsible for the design, execution and support of the Enterprise IT Asset and Configuration Management strategy and roadmap for technology services. Ensure ServiceNow platform stability and maximize business benefit by maintaining a best practice approach to maintenance and development. Provide an forward thinking view into the ITSM ecosystem to the business and wider ITSM stakeholder community.

Education

Wisconsin School of Business
Masters Certificate, Project Management
Central Bible College
BA, Biblical Studies
1994 — 1998

Skills

IT Service Management
Service Integration
Integration
Change Management
Problem Management
Governance
Business Process Improvement
Service Management
IT Asset Management
Service Desk
Multi-Cultural Communications
Service Delivery
Technical Support
Business Analysis
Itil V3 Foundations Certified
People Skills
Team Leadership
Release Management
Requirements Analysis
Enterprise Architecture
Data Center
Team Management
Incident Management
IT Management
Agile Methodologies
Configuration Management
Management
Process Improvement
Software Project Management
Itil
Infrastructure
Vendor Management
Multi-Cultural Team Leadership
Project Management
Visio
Multi-Cultural Team Management
Help Desk Support
Cmdb
IT Strategy
Requirements Gathering

Contact information

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Work email
•••••@hanover.com
Personal email
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Current company

The Hanover Insurance Group

Insurance · 5.3K employees · Founded 1852

Rooted in our commitment to be with you, every step, The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides exceptional insurance solutions through a select group of independent agents and brokers. Together with its agent partners, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, as well as for homes, automobiles, and other personal items. The company has been recognized to Forbes’ list of Best Insurance Companies, TIME’s list of the World’s Best Companies, and U.S. News & World Report’s as one of the Best Companies to Work For. The Hanover has more than 4,900 employees in 48 offices across the U.S.  As an employer of choice, The Hanover offers a distinctive employee experience that blends a long, proud legacy of keeping its promises with a forward thinking, growth oriented, and innovative culture. As an employer of choice, The Hanover provides a unique experience, combining a long, proud history of delivering its promises, and a forward-thinking, innovative culture. At The Hanover, you will benefit from new experiences, expand your skills, and build your career working for one of the leading property and casualty insurance carriers in the independent agency channel. Our compensation and benefits programs are based on the strong belief that our people are our company's most valuable asset. We offer comprehensive benefits to help our team members stay healthy, develop skills, build financial security, balance work and personal responsibilities, and achieve their professional goals. When you join The Hanover, you will become part of a company that believes in making a difference and is committed to living our values to show we CARE – collaboration, accountability, respect and empowerment.

hanover.com

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About Randy Bleicher

Experience

Director - IT Asset and Configuration Management, Servicenow Platform

Education

Wisconsin School of Business

Central Bible College

Skills

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