Randy Benedict
Data Scientist Service Excellence Business Intelligence Customer Reporting & Analytics @TELUS
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WORK HISTORY
Data Scientist Service Excellence Business Intelligence Customer Reporting & Analytics @TELUS
Toronto, ON, CA
Strategic Data Architecture & GCP Migration Leadership: Lead strategy and data architecture for Google Cloud Platform migration and digital transformation initiatives, building scalable architecture with seamless AI/ML integration capabilities that drive automation and deliver advanced analytics to support BCX Service Excellence\'s strategic prioritiesAdvanced Analytics & Business Impact: Spearhead design and implementation of automated reporting solutions using Power BI, Looker Studio, and Tableau, developing predictive models and machine learning algorithms that drive sales revenue, protect profitability, and enhance overall customer experience across Enterprise and Public sector clientsEnd-to-End Data Engineering & Integration: Lead complex data migration initiatives and multi-platform integration projects, engineering robust data workflows that streamline database operations and enable richer, deeper insights for operational decision-makingStrategic Stakeholder Collaboration & Mentorship: Serve as technical SME providing tier 2 support and mentorship while partnering with cross-functional teams to translate complex technical concepts into actionable business insights, ensuring data governance compliance across wireless, wireline, IoT, and telecom B2B ecosystems
EDUCATION
York University
Bachelor of Commerce (B.Com.)
SKILLS
ABOUT RANDY BENEDICT
With progressive experience in data science and analytics, I\'ve built my career on transforming complex data into actionable business insights that drive measurable results. My journey has evolved from advanced technical analysis to strategic leadership, developing a unique blend of deep technical expertise and executive-level business acumen. I\'m passionate about leveraging cutting-edge technologies like machine learning, AI, and Google Cloud Platform to solve complex business challenges, having personally delivered projects that achieved millions in cost savings and significant operational efficiency improvements.What sets me apart is my ability to bridge the gap between technical complexity and business strategy. I excel at building scalable data architecture solutions with seamless AI/ML integration capabilities, while also serving as a natural storyteller who transforms complex datasets into compelling narratives for executive audiences. Proficient in agile/scrum methodologies and advanced SQL, I bring strong big-picture thinking and proven influence within organizations at all levels.Throughout my career, I\'ve thrived in cross-functional environments, partnering with diverse stakeholders to translate analytical findings into strategic decisions and drive process improvements. My expertise spans data governance, architecture, and strategy, ensuring that data assets are managed effectively and leveraged for maximum business impact. I\'m also committed to mentorship and technical guidance, helping develop teams while continuously pushing the boundaries of what\'s possible with data science. I\'m driven by the endless possibilities that emerge when advanced analytics, strategic thinking, and collaborative leadership come together to create exceptional outcomes.
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