Randy Yue

About Randy Yue

Employee Benefits Account Manager supporting organizations of all sizes. Passionate about serving and interacting with employees while managing client accounts, ensuring compliance, and handling detail-oriented benefits tasks. Highly skilled in Excel, Employee Navigator, and Applied Epic, with additional insight from prior experience as an Applied Epic Workflows Consultant.

Experience

1. Employee Benefits Account Manager

   OneDigital

   Nov 2025 — Present · Houston, TX, US

   Manages and services a book of ~20 employee benefits clients (20–850 lives), partnering with a producer and a benefits consultant to support client relationships and handle day-to-day inquiries and issue resolution• Spearheads eligibility management and benefits administration through Employee Navigator, processing enrollments, terminations, and qualifying life events; conducting regular audits to ensure data accuracy; and coordinating updates with insurance carriers• Leads renewal cycles by preparing RFPs, collecting and analyzing carrier quotes, and developing comprehensive renewal workbooks with plan comparisons and cost analyses• Builds and contributes to client-facing presentations and actively supports client meetings, providing insights and follow-up to drive informed decision-making• Manages the full open enrollment process by creating tailored benefit guides for each client, configuring open enrollment in Employee Navigator, leading open enrollment meetings, and driving participation through ongoing client follow-up

Education

• USC Marshall School of Business

  Bachelor’s Degree, Business Administration and Management, General

  2017 — 2018

• Orange Coast College

  IGETC General Education Certificate, Business Administration and Management, General

  2014 — 2016

Skills

• Cashiering
• Accounting
• Teamwork
• Microsoft Office
• Communication
• Quickbooks
• Data Entry
• Customer Service
• Microsoft Excel
• Microsoft Word
• Customer Satisfaction
• Social Media
• Filing