Randi Hissom
Clinical Director, Primary Care Network, Immediate Care, and Behavioral Health @UCLA Health
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WORK HISTORY
Clinical Director, Primary Care Network, Immediate Care, and Behavioral Health @UCLA Health
Los Angeles, CA, US
Strategic leader for primary care and immediate care service lines with network of 40 clinics. Ideate and implement initiatives to support higher provider and staff efficiencies within Epic EHR and drive efforts to improve patient access to care and enhanced patient experience. Also responsible for behavioral health resources in support of UCLA Health\'s primary care population inclusive of employed and affiliated provider team. Innovator leader overseeing implementation and growth of Virtual Immediate Care, e-Visits, and other telehealth care delivery initiatives to enhance patient access.
EDUCATION
Tufts University
Bachelor's Degree, International Relations & Child Development
Yale School of Management
MBA
SKILLS
ABOUT RANDI HISSOM
Experience working in all areas of healthcare administration including hospital and ambulatory operations, finance, and strategy. Specialized knowledge of primary care, immediate care, behavioral health and pain management strategy and operations along with operational elements of Operating Room delivery and strategic and financial development within surgical services including budgetary oversight, cost reduction efforts, and revenue generation and enhancement.Pre-MBA background includes five years of government-based healthcare policy experience and broad knowledge of healthcare delivery system.Specialties: Relationship development, ambulatory strategy development, hospital operations, problem framing, management, business development, public speaking, fundraising, process development/improvement, coaching, staff development and training, operations management, hospital finance, health policy research,
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