Randi Horowitz
Supervisor, Service Excellence Operations @Hospital for Special Surgery
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WORK HISTORY
Supervisor, Service Excellence Operations @Hospital for Special Surgery
New York, NY, US
LGBTQIA+ Committee MemberR.I.S.E. Peer ResponderLanguage Access Services Friend & Advocate Award Recipient (2023)
EDUCATION
Columbia University in the City of New York
Master of Arts - MA
Columbia University in the City of New York
Doctor of Education - EdD
Hunter College
Bachelor of Arts - BA
ABOUT RANDI HOROWITZ
Performance-driven, organized, and process-focused healthcare management professional with 9+ years of transferable experience cultivating and implementing robust policies and procedures to streamline and enhance hospital operations. Mission-focused and possesses a proven track record of consistently exceeding expectations while delivering outstanding healthcare services to achieve maximum patient-centered satisfaction and success. Excels in driving initiatives and planning processes, client relations, developing strategic organizational communications, project management, and data analysis. Subject matter expert in behavioral health science, public health, patient advocacy, and healthcare operations, supported by a Doctor of Education (Ed.D.) in Health Education and a Master of Arts (M.A.) in Clinical Psychology from Columbia University. Passionate about public health, health education, health equity, and access to care.
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