Randeep Singh
Work is worship! Business Process lead-TCS|Ex-Zuno GI |Ex-Kotak life
- Role
- Buisness Process Lead at Tata Consultancy Services
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Randeep Singh
Having 7+ years of experience in Insurance domain Currently working with TCS…
Experience
Buisness Process Lead
Dec 2023 — Present · Mumbai, IN
Process Management & Improvement• Analyze current business processes and identify gaps, redundancies, or inefficiencies.• Design, document, and standardize processes to ensure best practices.• Lead Lean, Six Sigma, or other continuous improvement initiatives.• Establish KPIs and track performance to measure process effectiveness.• Stakeholder Engagement• Partner with cross-functional teams (operations, finance, IT, HR, compliance, etc.) to understand needs and challenges.• Facilitate workshops and discussions to gather requirements and align on process changes.• Communicate updates, risks, and benefits of process improvements to senior leadership.• Project Leadership• Manage end-to-end process transformation projects.• Develop project plans, timelines, and deliverables.• Monitor progress and ensure successful implementation of process changes.• Governance & Compliance• Ensure business processes comply with organizational policies and regulatory requirements.• Maintain documentation and audit trails for transparency and accountability.• Implement process controls to mitigate risk.• Technology & Automation• Work with IT and digital transformation teams to leverage automation tools (RPA, BPM, ERP, CRM, etc.).• Identify opportunities for digitalization and workflow automation.• Support adoption and training for new process tools and systems.
Education
University of Mumbai
Bachelor of Engineering - BE
2015 — 2018
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