Randy Smith
Technical Product Director - Health Benefits Admin & Tooling @Alight Solutions
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WORK HISTORY
Technical Product Director - Health Benefits Admin & Tooling @Alight Solutions
Drive product strategy and development for Dependent Verification and ACA Management applications, ensuring compliance and delivering user-centered solutions• Lead cross-functional teams in designing scalable automated processes for employee benefit eligibility, improving efficiency and accuracy• Define and oversee API-based error handling and data validation strategies for third-party vendors, enhancing system interoperability• Partner with Solution Architects and Client Management to align solutions with market needs and effectively communicate product value
EDUCATION
Columbia College
BS, Management Information Systems
SKILLS
ABOUT RANDY SMITH
Results-driven product management professional with extensive experience translating business needs into actionable technology solutions. I specialize in designing and delivering scalable, compliant, and user-centered products in the health benefits administration and consumer-driven benefits space. My proven track record includes driving product vision, managing roadmaps, and optimizing processes to achieve measurable results in fast-paced, complex environments.As a certified SAFe® Product Owner/Product Manager, I leverage Agile methodologies to lead cross-functional teams, prioritize requirements, and deliver high-impact solutions. My expertise spans API and SSO integrations, data validation, and automation, with a focus on enhancing operational efficiency and improving user experiences.I am passionate about fostering collaboration between business and technical teams to align strategic goals and deliver innovative solutions that exceed stakeholder expectations.AREAS OF EXPERTISE• Reimbursement Accounts & Consumer-Driven Benefits: Extensive experience managing health and wealth products, including HSA, FSA, Dependent Care, IRA, 401k, and other tax-advantaged accounts, with a focus on compliance, user experience, and operational efficiency• Cloud & Agile Tools: Proficient in AzureDevOps, JIRA, and cloud-based platforms for Agile project management and collaboration. • Requirements Analysis & Prioritization: Translating complex stakeholder needs into actionable technical requirements, prioritizing backlogs to align with business objectives and regulatory requirements• Systems & Solutions Architecture: Designing scalable, compliant, and user-centered software solutions for enterprise systems, ensuring seamless integration with third-party platforms• API & SSO Integrations: Experience designing and implementing API-based data exchanges and Single Sign-On (SSO) solutions to enhance interoperability, streamline user access, and improve data security• Data Integration & ETL: Expertise in Alteryx, KNIME, SAS, and SQL related DBMS, including DB2, MSSQL, and PostgreSQL, for real-time data mining, validation, complex workflows, and reporting• Process Optimization: Driving continuous improvement of operational processes, delivering measurable efficiency gains and enhanced productivity• Cross-Functional Collaboration: Facilitating alignment between business, technical, and user teams to achieve strategic goals and optimize outcomes
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