Randall Nefdt
Senior Solutions Engineer @Redwood Software
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WORK HISTORY
Senior Solutions Engineer @Redwood Software
SKILLS
ABOUT RANDALL NEFDT
A Genesys Engineer and Technical Project Lead for Genesys Professional Services with 12+ years experience within the telecommunications industry working with various organisations. Specialising in the installation, design, implementation, development, administration and support of many different Genesys CTI environments and solutions. Successfully supported, designed and implemented solutions for a number of commercial projects of large enterprises containing over users. I have built several Genesys Lab environments from scratch.An analytical problem solver with excellent communication skills who ensures timely and effective delivery of all assigned tasks. Passionate about creating new solutions to help drive productivity which grants customer satisfaction and improves client retention. A quality focused and commercially aware leader who builds relationships quickly and ensures motivating work environment.
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