Randall Hinds

Transforming Monitoring for Business Critical Apps

Role: Ecc Program Manager at American Express
Location: Greensboro, NC, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

Experience

Ecc Program Manager
American Express
Dec 2016 — Present · Greensboro/Winston-Salem, NC, US

Education

University of North Carolina at Greensboro
BA
1989 — 1995
ECPI
Diploma
1998 — 1999
Stuttgart American High School
Diploma
1986 — 1989

Skills

IT Strategy
Program Management
IT Operations
Pmo
Pmp
Leadership
Enterprise Software
Call Centers
Operations Management
Six Sigma
Crm
Itil
Service Delivery
Business Analysis
Data Center
Team Building
Management
Customer Experience
Cross-Functional Team Leadership
Project Management
Networking
Risk Management
Team Management
Visio
Business Process Improvement
Call Center
Credit Cards
Business Process
Software Documentation
Sdlc
Disaster Recovery
IT Management
Project Delivery
Integration
Project Portfolio Management
Team Leadership
Relationship Management
Outsourcing
Requirements Gathering
Process Improvement

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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Experience

Ecc Program Manager

Education

University of North Carolina at Greensboro

ECPI

Stuttgart American High School

Skills

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