Randall Relova
Sales Manager, Caribbean and Latin America @Marriott International
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WORK HISTORY
Sales Manager, Caribbean and Latin America @Marriott International
Bethesda, MD, US
Handles customer inquiries and lead requests for groups (e.g, Full Service, 10-60 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
EDUCATION
California State Polytechnic University-Pomona
Bachelor of Science - BS, Business Administration and Management, General
San Francisco State University
Bachelor of Business Administration (B.B.A, Business Administration, Management and Operations
Woodside High School
Diploma
SKILLS
ABOUT RANDALL RELOVA
Experienced Hospitality Professional with a demonstrated history of working in the industry. Skilled in the Hospitality Industry, Event Management, Opera, Hotel Booking, Area Sales, Front Office, Housekeeping and Tourism. Strong professional with a Bachelor of Business Administration (B.S. focused in Business Administration, Management and Operations from Cal-Poly Pomona.
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