Randall Kidd

About Randall Kidd

Senior Cloud Engineer | AWS | Terraform Automation SUMMARY Senior Cloud…

Experience

1. Cloud Engineer

   Tangoe

   Jan 2020 — Present · Parsippany, NJ, US

   Tangoe introduced the first technology expense management platform for businesses of all sizes. Our mission is to help businesses thrive and focus on what they do best, leaving their cost and asset management to us.As a Cloud Engineer at Tangoe, I initiated and deployed successful Dev environments using CloudFormation and Terraform, analyzed metrics for troubleshooting, and drove efficiency through automation.• Proven eight years’ experience of hands-on cloud engineering in, AWS services, and four years Azure environments ensuring services and authentication access is viable.• Proficiency with automation tools such as Terraform and CloudFormation and cross-functional process improvements.• Minimized production downtime by overseeing infrastructure maintenance and leading team efforts, and leading infrastructure maintenance efforts and optimizing autoscaling processes in cloud environments.• Improved code stability by executing deployments and troubleshooting issues in various development environments.• Reduced operational costs by collaborating with cross-functional teams on process improvements in cloud environments.• Boosted customer satisfaction by troubleshooting issues through phone, email, and service tickets, based on client needs.• EC2 servers were monitored daily, via Splunk and CloudWatch to ensure high availability• Deployed services such as Internet Gateway, Containers, Kubernetes, S3 buckets, EC2, Lambda, RDS, and other cloud services using Terraform, Python, Ansible, and Power Shell• Deployed and maintained Ci/CD pipelines for streamline application and infrastructure and automation• Managed monitoring using tools like CloudWatch, CloudTrail, Zabbix, and Site24X7 to monitor and troubleshoot the application server. • Excellent communication, prioritization, and analytical skills• Strong understanding of ownership, urgency, and a drive for deliverables.

Education

• Kean University

  Linux Certification

• Kean University

  Certicied Programmer