Randall Evans
Associate Commissioner Customer Operations @Texas Department of Insurance
Austin, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2020 — Present
Associate Commissioner Customer Operations @Texas Department of Insurance
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Indianapolis, IN, US
Oversee the operations of the Customer Operations Section which includes Agent and Adjuster Licensing (AAL) and the Complaints Processing Office. Maintain and improve operations by monitoring system performance Manages system and process improvements and quality assurance programs Develops employees through training, goal setting, and change management
EDUCATION
N/A
Jackson State University
Secondary Education
SKILLS
Public SpeakingManagementTeam BuildingPolicyProject ManagementOrganizational DevelopmentTrainingPublic RelationsEmployee TrainingCustomer ServiceSocial Media MarketingAnalysisChange ManagementProcess ImprovementNon-ProfitsTeam LeadershipSoftware DocumentationVisioProject PlanningLeadership DevelopmentGovernmentNonprofitsProgram ManagementFundraising
ABOUT RANDALL EVANS
Deputy Commissioner Customer Operations at the Texas Department of Insurance
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