Randall Beck
Customer Success Director @Starmind By Capacity
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WORK HISTORY
Customer Success Director @Starmind By Capacity
New York, NY, US
Starmind is the smartest, fastest and most intuitive way to connect employees to the expert knowledge they need. Its human-centric patented AI learns who knows what on any given topic and identifies the best colleague to help solve a problem, regardless of their title, department or location.Some of the world\'s largest organizations are currently using Starmind to boost productivity, break down silos, retain knowledge, and help new joiners get up to speed. With a 98% resolution rate, it puts a stop to endless searching, solves the problem of information overload and removes the need for inefficient knowledge management and sharing tools.Starmind transforms the way the world works by freeing expert knowledge for everyone.
EDUCATION
Brigham Young University
Bachelor of Arts (BA), Spanish
ABOUT RANDALL BECK
Hi, I\'m Randall. I\'ve worked in Customer Success since 2015, mostly in start-up environments. I love the creative process of solving difficult problems. I\'ve managed accounts with PepsiCo, Slack, Bank of America, Johnson & Johnson, Qualtrics, Mondelez, and many more of the world\'s most influential brands.Starmind uses AI technology to connect people. I\'m proud to be bringing together the brilliant global workforce of my clients by guiding the rollout and adoption of our platform. In 2018, I co-founded Sol Humanitarian, a nonprofit that places small solar panels on the homes of impoverished families near Lake Atitlán in Guatemala with a focus to empower school-age children.
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