Randa Irvine
- Role
- the Pukka Panda at Simplevoip
- Location
- Hudson, OH, US
- LinkedIn followers
- 500 followers
Experience
the Pukka Panda
Present
Education
Ohio University
BS, MIS and International Business
1997 — 2001
Skills
- Managed Services
- Cloud Computing
- Product Management
- Call Center
- Customer Experience Management
- Saas
- Telecommunications
- Customer Relationship Management (Crm)
- Management
- Call Centers
- Business Development
- Ip
- Software as a Service (Saas)
- Co-Location
- Project Management
- Cisco Technologies
- Leadership
- Contact Centers
- Account Management
- Customer Retention
- Team Leadership
- Business Process Management
- Vendor Management
- Solution Selling
- Mpls
- Voice Over Ip (Voip)
- Crm
- Itil
- Networking
- Voip
- Data Center
- Customer Satisfaction
- Technical Support
- Multiprotocol Label Switching (Mpls)
- Unified Communications
- Cross-Functional Team Leadership
- Salesforce.com
- Customer Service Management
- Internet Protocol (Ip)
- Telephony
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