Rance Hitt

About Rance Hitt

Over 23 years of technology and management experience working with a broad variety of customers. • Manage business segment with over 15 million in revenue, P&L analysis, expense control. • Oversaw the development of Cyber Security product, Cloud service offerings and hosted customer solutions.• Lead business development and business capture activities; market segmentation, long-term positioning, opportunity assessment, capture planning, proposal planning, proposal development and business acquisition/integration. • Liaise between customer executives, and technical subject matter experts to ensure consistent communications, quality service delivery, account oversight and management. • Manage the successful launch, direction and management of large scale programs through project/program planning, scheduling, organizing, and tracking processes, ensuring customer satisfaction.

Experience

1. Senior Director of Professional Services

   Applied Knowledge Group

   Mar 2007 — Present · Reston, VA, US

   Authority over all aspects of corporate governance, strategy and business plan development, go to market planning, corporate management, sales, marketing, P&L, services delivery, employee and customer satisfaction and retention for 55 person staff.• Developed and communicated corporate strategies and mission statement to staff and implemented appropriate programs, rewards, recognition along with corrective policies to align personnel with company goals with a staff attrition rate of less than 10%.• Expanded labor delivery staff and increased service revenue by over 20% through the acquisition of related service offerings.• Establish strategic objectives with other members of senior executive team and report on objectives both verbally and in writing to the Board of Directors.• Lead the evaluation of business development opportunities, business acquisition strategies and business delivery framework for the corporation.• Streamlined Client Services Processes Service Delivery, Risk Management to ensure consistent delivery quality and mitigate delivery risks.• Implement policies and procedures for corporate staff and manage the company partner relationships including those with Adobe, Amazon, Google, Microsoft and others.TS/SCI with Full Scope Poly

Education

• Towson University

  Bachelor's

  1989 — 1993

Skills

• Software Engineering Practices
• Strategic Partnerships
• Amazon Web Services (Aws)
• Engineering Management
• Strategy
• Technical Project Leadership
• Capture Management
• Executive Management
• Solution Selling
• Operations Management
• Business Development
• Knowledge Management
• Program Management
• Analysis
• Vendor Management
• Contract Management
• Product Management
• Business Analysis
• Enterprise Asset Management
• Business Process Improvement
• Leadership
• Enterprise Architecture
• Cloud Computing
• Cross-Functional Team Leadership
• Start-Ups
• Marketing Strategy
• Virtualization
• Infrastructure
• Quality Management
• Devops
• Quality Assurance
• Enterprise Network Security
• Software Development Life Cycle (Sdlc)
• System Design
• Professional Services
• Risk Management
• Itil Certified
• Change Management
• Cyber-Security
• Agile Methodologies