Ranbir Singh
Technical Consultant @Samsung Electronics
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WORK HISTORY
Technical Consultant @Samsung Electronics
Etobicoke, ON, CA
Troubleshooting and diagnosing product errors for clients and providing solutions to their needs and requirements appropriately.• Providing support for clients by making outbound calls and responding to email requests for services and repair processes.• Educating consumers on how to use Samsung products • Maintaining productivity standards in regards to service, first time resolution and customer satisfaction• Using diagnostic software and equipment to find and understand source of problems and informing client options to repair or provide instructions on how to resolve the issue
EDUCATION
Ryerson University
Bachelor of Commerce (BComm)
ABOUT RANBIR SINGH
I have an undergrad degree (B.Comm) in Business Technology Management. I am able to effectively execute roles such as Business Analyst, Project Coordinator, Helpdesk Analyst, Systems Support Analyst, IT Analyst etc.
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