Ranabir Dasgupta
Digital Transformation Leader | Program & Engagement Manager | Agile (SAFe · CSM · PRINCE2) | Gen AI | CX | Capgemini
- Role
- Engagement Manager Digital Customer Experience at Capgemini
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ranabir Dasgupta
I have spent 25+ years helping organisations figure out what digital transformation actually means for them and then making it happen.My career has taken me from building one of the early digital studios in Bangalore, to running a visual analytics and e-learning operation for Danske Bank in Copenhagen, to leading customer experience programs at Capgemini across the UK, Nordics, and beyond. Each chapter taught me something different about how technology, people, and business strategy need to work together.These days at Capgemini, I work at the intersection of program delivery, stakeholder management, and digital experience, keeping large, complex programs on track while making sure the human side of transformation doesn’t get lost in the process.Lately, I’ve also been exploring how Gen AI can meaningfully improve how teams work, not just as a trend, but as a practical tool.I care about good work delivered well, with teams that are genuinely engaged, and clients who feel heard.Certified in SAFe, Scrum, PRINCE2, and UX Management. Recognised with the Capgemini DCX Diamond Enabling Champion Award 2024.
Experience
Engagement Manager Digital Customer Experience
Jan 2018 — Present · IN
Education
Sikkim Manipal University of Health, Medical and Technological Sciences
MBA
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