Ramy Amer

About Ramy Amer

As an IT Professional with over 15 years’ progressive experience in the field, I have…

Experience

1. Implementation Engineer

   NTT DATA, Inc.

   Aug 2021 — Present · San Francisco, CA, US

   Designing and implementing voice solutions for customers looking to migrate to Microsoft Teams enterprise voice. Teams EV comes in different flavors, these two are my hot sellers * Direct routing: With large organizations that want to leverage their existing PBX, phone system, and/or offices in countries that don\'t provide SIP replacement, such as most of the middle east and south America, the direct routing would be the Microsoft recommended solution. DR allows me to configure interoperability between your current telephony equipment, such as PBX, analog phones, and Teams. the interconnection between Teams and existing PBX and the Trunk from services provide is done using session border controllers (SBC). This design will allow the client to adopt a bring-your-own-carrier approach, and Teams EV coexisting with the legacy Phone system and UC system can be archived.*Operator connect: it is similar to Direct Routing, and it\'s currently offered by NTT in 40 countries why should I choose Operator connect instead of Direct routing? Operator connect allows your business to Make huge savings by using Operator-managed infrastructure, which will save you on hardware purchases and management, moreover By consolidating your telephony and managing it all within Microsoft Teams, you\'ll be able to simplify your contractual state, consolidate your providers, and control your costs. Operator connect will allow Admintoror to manage all Voice. For more information about NTT Operator Connect, please visit the site below: https://services.global.ntt/en-us/insights/blog/why-choose-ntt-for-operator-and Direct Routing. There are many flavors for Teams EV. Using a Hybrid design that includes a Calling Plan and Direct Routing, you will have more flexibility in the Enterprise voice design if you have a global footnote, NTT provide more services to their clients than Teams voice, but I focus on Teams Voice, O365, SBC, and UC Design, including conferencing solutions and E911

Skills

• Disaster Recovery
• Vmware Esx
• Sharepoint
• Sccm
• Hp Autonomy
• Data Center
• Microsoft Exchange
• Windows 7
• Powershell
• Pstools
• Wireshark
• Blackberry Enterprise Server
• Operating Systems
• Hyper-V
• Software Documentation
• Sdlc
• Emc Applicationxtender
• IT Operations
• Cisco Frame Relay
• Vpn
• Fiddler
• Airwatch
• Vmware
• Mcafee Dlp, Hips, Epo, & Scan Engine
• Novell Edirectory Server
• Microsoft Network Monitor
• Group Policy
• Skype for Business
• Citrix
• Active Directory
• Ediscovery
• Windows Server
• IT Service Management
• Office 365
• Dns
• Salesforce.com Administration
• Technical Support
• Microsoft Forefront Identity Manager (Fim)
• IT Management
• Dhcp