Ramya Prakash
Assistant Manager at Flex - ServiceNow | CSA | CIS - ITSM
- Role
- Assistant Manager at Flex
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ramya Prakash
ServiceNow Professional with 10+ years of relevant technical experience from design, development to delivery and post implementation supports, an enthusiastic learner, good communicator with customer focused demonstrations and a team player.
Experience
Assistant Manager
Sep 2024 — Present
I lead a dynamic team of 8-10 ServiceNow developers across Chennai and Pune, managing stakeholder projects, solution architecture, and the end-to-end delivery of complex ServiceNow implementations. With over 10 years of expertise in ServiceNow development, I combine technical proficiency with strong leadership to drive innovation, streamline workflows, and ensure successful project outcomes. My core strengths lie in building custom solutions, leading cross-functional teams, and delivering projects aligned with business objectives. I focus on leveraging ServiceNow to optimize solutions, enhance operational efficiency, elevate team skillsets, and ensure smooth project execution while refining processes for sustained improvement.
Education
KonguNadu arts and science college, Coimbatore.
Bachelor of computer applications (BCA), Computer Applications
2008 — 2011
Meenakshi College For Women
Master of Computer Applications (MCA), Computer Applications
2011 — 2014
Skills
- C Language
- Photoshop
- C++ Language
- Java
- Powerpoint
- Microsoft Excel
- Sql
- Public Speaking
- Html
- English
- Software Development
- Customer Service
- Microsoft Sql Server
- Flash Animation
- Windows
- C
- Microsoft Office
- Service-Now.com
- Javascript
- C++
- Servicenow
- Visual Studio
- Microsoft Word
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