Ramya Lanka
Senior Business Analyst - General Insurance @Aviva
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WORK HISTORY
Senior Business Analyst - General Insurance @Aviva
Bristol, GB
General Insurance - ClaimsPet Transformation Digital Enhancement & Claims Optimisation
EDUCATION
University of Birmingham
MSc, Management : Organisational Leadership and Change
University of Birmingham
BSc Business Management
Sheldon School
A-Levels
Sheldon School
GCSE
ABOUT RAMYA LANKA
An open-minded Business Analyst and passionate advocate for inclusivity & people empowerment. I embrace change with enthusiasm, am constantly on the hunt to learn and my most prominent strength is to face challenges with perseverance and creativity.Key competencies include- Documenting “as is” and “to be” processes, process re-engineering & BPMN- Problem Definition- Documenting Use Cases- Stories & Acceptance Criteria- Backlog refinement and prioritisation - Production of benefit case and assessing benefit realisation - Experience in a number of investment appraisal techniques ( NPV/ Payback)- Employing a range of elicitation techniques, such as workshops, surveys and interviews, to capture requirements- Documenting FRs, NFRs, technical and business requirements using the appropriate requirements language and structure (BRD / User Stories/ Traceability Matrix )- Robust feasibility assessments- Stakeholder mapping/management- Options appraisal and impact assessments- Data analysis and competence in Excel- Experience with BA tools such as Jira, Confluence, Kanban, Visio, Excel- Collaborating with Senior Stakeholders, PMs, Architects and SMEs as well as taking on PM responsibilities such as logging risk and issues / business case / RACI matrix/ PID- Mentorship and Task Management for graduate/junior colleagues
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