Ramya Bai K.

WORK HISTORY

ABOUT RAMYA BAI K.

Strategist Professional Expert in APM Dynatrace performance availability analysis with over a decade of experience in end-to-end Operational excellence through people management capabilities and turnaround business growth. Character: A Cuddalore(TamilNadu) based IT Professional with excellent abilities in Dynatrace Oneagent Deployment, configuration, troubleshooting, good presentation skills with Product Training(E2E), People management Skills & Team management abilities with 12Years of IT Industry experience hold 9Years of relevant experience. Differentiator: Innovative Dynatrace Strategist & APM Dynatrace Associate Certified Conflict: No Growth & Recognition Desire: I would like to Grow & achieve greater heights in my Career and help IT Industry/company to establish innovative, apt solutions through Dynatrace Tool to maximize and reach its full coverage & potential in Software applications. Relevant Exp: 9+ Years. Overall Exp: 12+ Years. Differentiator: I am going to contribute IT Industry on how to solve application performance management (APM) problems through APM Dynatrace Tool in more efficient, effective, Strategist approach. Define Problem Statement, Problem Solver eg: Dynatrace API data extract & populate data in Excel, SLOs Demo, Critical APIs that are failing through creating metrics and adding it to Dashboard. Closely monitor it every 1hr & share its insights to Customer. APM - Dynatrace Operations & Governance, APM Dynatrace Administration Saas & Managed environment E2E (Admin), Team management & Building skills, Leadership skills, Covering up during Manager\'s absence completely without any issue, E2E Root Cause Analysis for a WAR Room or Pri-1, Pri-2 or P1 P2 issues. License Management, Application Demo Dashboard creation, Alerting profile set up, Problem notification set up, Custom alerts, AWS DT Configuration, Kubernetes Configuration, Have exposure & worked in AWS Lambda Configuration environment, Supporting. Handling Customer meetings along with DT Vendor. DT Support Ticket, 24x7 application support, Operational & Governance support. Optimisation & Improvements in KPI, Alerts reduction by setting up Delay notifications. Oneagent updates & Active Gate upgradation. Have assisted in Active Gate installation to team whenever needed. Application Support 24 × 7 as per requirement in team. I got training on Monaco(Monitoring-as-Code) to apply DT configuration collectively through CLI effortlessly, easily & effectively in one go during 2021 & HP BSM, Dynatrace KT sessions by Dynatrace Vendor as well earlier.