Ramya Angaluri
Mainframe Developer & Production Support Engineer | COBOL, JCL, DB2, VSAM |ABENDS Solving | L2/L3 Support | Payments and BFSI Banking Domain
- Role
- Mainframe Developer at Tata Consultancy Services
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ramya Angaluri
I am a Mainframe Developer & Production Support Engineer with 3.8+ years of experience in mainframe application development and L2/L3 production support within the payments and banking domain. I have hands-on experience in COBOL development, defect fixing, enhancements, and code maintenance, along with performing Unit, System, Integration, Regression, and UAT testing to ensure application quality.At Tata Consultancy Services (Client: Global Payments), I support VisionPLUS-based applications, providing L2/L3 production support for batch and application issues. My work includes batch job monitoring using Control-M and CA-7, incident handling through ServiceNow, and performing Root Cause Analysis (RCA) for monetary and non-monetary transaction failures.I am experienced in resolving critical mainframe abends such as SOC3, SOC4, SOC7, SB37, SD37, and SE37, along with JCL-related issues, while consistently meeting SLA and turnaround time (TAT) requirements and ensuring stable production operations:COBOL | JCL | VSAM | QSAM | GDG | DB2 | VisionPLUS | Control-M | CA-7 | ServiceNow | z/OS | L2/L3 Production Support | RCA | Mainframe Testing
Experience
Mainframe Developer
May 2022 — Present · Chennai, IN
Worked on mainframe application development and maintenance, including COBOL program development, defect fixes, and enhancements.Analyzed business requirements and prepared technical and functional specifications.Performed Unit, System, Integration, Regression, and UAT testing to ensure application stability and quality.Provided L2/L3 production support for VisionPLUS-based applications, handling batch and application-related issues.Monitored batch jobs using Control-M and CA-7, ensuring adherence to SLA and turnaround time (TAT) requirements.Managed production incidents using ServiceNow and performed Root Cause Analysis (RCA) for recurring issues.Analyzed and resolved critical mainframe abends including SOC3, SOC4, SOC7, SB37, SD37, and SE37, along with JCL-related issues.Supported monetary and non-monetary transaction processing, ensuring stable production operations.
Education
Sri Sunflower College of Engineering & Technology
Bachelor's of Technology, Electronics and communication Engineering
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