Ramya M

Custom Software Engineer Analyst @Accenture

IN

As a critical resource, I led end-to-end performance testing initiatives for major clients, executing advanced load simulations, coordinating complex system integrations, overseeing third-party logistics, and deploying tailored ERP modules. This significantly improved application stability and enhanced global business transparency.I spearheaded the optimisation of CRM platforms for prominent institutions by evaluating and enhancing system performance, scalability, and reliability in demanding, high-volume environments. This initiative boosted operational efficiency and user satisfaction.Responsible for conducting comprehensive pre-production and scalability assessments for top manufacturers, I identified technical bottlenecks and developed server capacity strategies, enabling smooth processing of large-scale, complex transactions while mitigating operational risks.By collaborating closely within multi-vendor, cross-functional project teams, I facilitated effective communication between technical teams and business stakeholders across offshore and on-site locations, ensuring precise requirements definition and timely delivery.Played a key role in supporting the full lifecycle of test scenario design and execution for diverse enterprise systems, driving continuous process improvements, reinforcing quality assurance, and aligning technology solutions with strategic business objectives.

University of Warwick - Warwick Business School

Master of Science - MS

Easwari Engineering College(SRM Group)

Bachelor of Engineering - BE