Nat
Cisco Operations Manager @Insight
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WORK HISTORY
Cisco Operations Manager @Insight
GB
Managed a team of eight to streamline pre-order and purchasing operations, improving workflow efficiency and supporting significant revenue growth. • Optimised and simplified order-to-cash processes during major operational changes, ensuring business continuity and high service standards. • Reduced operational friction across internal workflows by implementing process improvements and aligning cross-functional teams. • Designed and developed multiple Power Apps solutions to automate internal procedures, reduce manual tasks, and increase accuracy in reporting and approvals. • Supported stakeholders with data analysis, team reporting, and operational insights to inform business decision-making.
EDUCATION
West London College
Maths, Chemistry, Biology and Busi
GNS Secondary High School
GCSE, All Subjects
City St George’s, University of London
BSc, Mathematical Science andStatistics
SKILLS
ABOUT NAT
I am an experienced Operations and Purchasing professional with a strong background in team leadership, supply chain coordination, and process optimisation. I have managed high-performing teams, supported end-to-end purchasing operations, and delivered improvements that enhance efficiency, accuracy, and overall business performance.My experience includes streamlining operational workflows, strengthening order-to-cash processes, managing vendor relationships, and supporting cross-functional teams in fast-paced environments. I have led teams through complex operational changes, introduced structured process improvements, and ensured strong alignment between purchasing activities and wider organisational goals.I am highly skilled in Microsoft Power Apps and have designed and built several custom applications to automate internal processes, reduce manual tasks, and improve overall workflow efficiency. My strong analytical background, supported by a foundation in Mathematics, enables me to confidently work with data, reporting tools, and modern digital platforms.I am motivated, organised, and adaptable, with a proven ability to work effectively both independently and as part of a team. I thrive in environments where continuous improvement, clear communication, and operational excellence are essential.Key Strengths: Operations Management • Purchasing & Procurement • Vendor Coordination • Process Improvement • Power Apps Development • Internal Workflow Automation • Data & Financial Analysis • Team Leadership • Cross-Functional Collaboration • Reporting & Digital Tools
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