Ramswaroop Jat

Experience

1. Information Technology Manager

   Dr. B. Lal Clinical Laboratory

   Jun 2018 — Present · Jaipur, IN

   Managed and maintained IT infrastructure for a healthcare organization• Oversee network administration, system management, and hardware maintenance across multiple locations.• Manage LIMS Server and ensure smooth operations across all connected systems.• Managing the technical team and IT network as the Assistant Technical Head• Implemented and supported CRM systems (Salesforce, LeadSquared) to streamline sales and customer service operations.• API integrations between internal systems and third-party platforms, enhancing productivity and reducing manual workloads.• Installation, maintenance, and troubleshooting of all operating systems, workstations, Windows computers, and laptops.• Implemented NAS for backup management, ensuring data availability and disaster recovery.• Administration of network infrastructure including hardware, software, and network management across Corporate Office, Central Lab, All Centers, and BIBT College.• Overseeing cartridge refilling and connections of LAN cables, including I/O box punching.• Handling SMS, email, and mailing operations for various campaigns and communications.• Managing both cloud and local antivirus solutions to ensure system security.• Planning and implementing structured cabling for LAN & WAN networks.• Providing user-level support and conducting training for new product updates.• Leading New regional lab implementations and updates to IT systems.• Planned and executed AWS server migration, ensuring successful migration to the cloud.• Implementing and testing online test booking Mobile apps and websites.• Managing Tookan, Lead Squared, and Salesforce CRM for Customer Care operations.