Ramsin Youhanna
IT Operations Specialist Cross-Team Support & Documentation
- Role
- System Administrator at Parasol Alliance
- Location
- Chandler, AZ, US
- LinkedIn followers
- 500 followers
About Ramsin Youhanna
Experienced in healthcare and enterprise IT, I specialise in systems administration, endpoint management, and hybrid identity integrations using Microsoft Entra ID. I’ve led projects involving SCCM, Intune, and Microsoft 365 — improving security, efficiency, and user experience across remote and onsite teams.Skilled in onboarding/offboarding workflows, technical documentation, and Microsoft 365 administration. Passionate about solving real-world problems through scalable solutions and empowering users through clarity and support.
Experience
System Administrator
Oct 2025 — Present · Chicago, IL, US
Education
Canadian Business College
Diploma, Network Engineering
2009 — 2010
Skills
- Security
- Voip
- Cisco Technologies
- Internet Systems
- Disaster Recovery
- Team Leadership
- Windows 7
- Powershell
- Technical Writing
- Software Installation
- Lotus Notes
- Project Coordination
- System Deployment
- Servers
- Itil
- Printers
- Iis
- IT Service Management
- Change Management
- Network Administration
- Project Management
- Help Desk Support
- Kix
- Troubleshooting
- Windows
- Listening to Customers
- Vpn
- Information Technology
- Active Directory
- Windows Server
- Hardware
- Citrix
- Infrastructure
- Operating Systems
- Technical Support
- IT Management
- Laptops
- Dns
- Integration
- Microsoft Technologies
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