Ramsey Fakhouri
- Role
- Supplier Quality Senior Field Service Warranty at Vitro
- Location
- Troy, MI, US
- LinkedIn followers
- 500 followers
About Ramsey Fakhouri
As a Supplier Quality/ Senior Field Service/ Warranty at Vitro, I lead and support the…
Experience
Supplier Quality Senior Field Service Warranty
May 2021 — Present
Uphold and articulate Vitro\'s product quality standards and customer requirements in field operations, diligently implementing Quality Improvement Process principles to further the company\'s quality objectives. • Cultivate a robust technical support framework for allocated customers through rapid problem-solving, thorough investigations, and timely resolutions; carry out and communicate warranty assessments to ensure technical services exceed customer expectations. • Offer in-depth technical guidance to Vitro\'s manufacturing facilities and staff units, contributing to the formulation of proactive action plans aimed at averting product non-compliance, enhancing product dependability, and facilitating periodic evaluation and communication. • Deliver quick and precise communication to manufacturing, sales, and staff teams concerning Vitro\'s product performance, emergent trends, potential challenges, and competitor\'s quality performance, promoting data-driven business decisions through timely information dissemination. • Forge and nurture positive alliances with customers, Vitro\'s manufacturing departments, and staff groups to set the groundwork for equitable and mutually satisfying resolutions to quality issues. • Sustain a high level of proficiency in Vitro process/product technology and quality improvement management by seeking formal exposure to Vitro\'s manufacturing facilities and attending both internal and external seminars or training sessions, ensuring continuous professional growth and skill enhancement. • Tasked with scrutinizing and interpreting customer warranties for failure modes and responsibilities, communicating trends, and spearheading improvement initiatives. • Leverage expertise in fractology to conduct meticulous assessments of failure origins and root causes, facilitating decisive corrective actions and the prevention of future issues.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.