Brittany R.
Strategic Program Manager | Over a Decade in Profit Growth & Operational Excellence | Leveraging Brilliant Ideas from Great Minds for Life & Business Success
- Role
- Program Manager at In-Telecom
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Brittany R.
Brittany walks into a room and the Wi-Fi gets stronger out of respect.” - ChatGPT Based in the Dallas-Fort Worth Metroplex, I am a results-driven Senior Program Manager passionate about optimizing processes, leveraging technology, and driving measurable outcomes. With a proven track record in telecom, IT systems integration, and customer success management, I specialize in leading high-impact initiatives that enhance efficiency, reduce costs, and fuel sustainable growth. Core Expertise: Program & Project Management Business Process Optimization & AI-Driven Automation Cost Reduction & Financial Performance Turnarounds Cross-Functional Team Leadership & Stakeholder Engagement Risk Management & Compliance in Telecom & Network Services Data-Driven Decision Making & Performance AnalyticsI thrive on solving complex challenges, transforming underperforming programs into profitable success stories—delivering up to 45% GP increases—and strengthening customer retention through operational excellence. By integrating cutting-edge technology and strategic leadership, I create scalable solutions that empower teams and drive lasting business impact.Fueled by innovation and collaboration, I bring energy, insight, and a solutions-focused mindset to every project. If you’re looking for a leader who excels at turning challenges into opportunities and is committed to delivering exceptional results, let’s connect!
Experience
Program Manager
Apr 2025 — Present
Company Program Manager overseeing internal project execution, cross-team alignment, and operational performance across all departments at In-Telecom.•Created Automation Series to automate workflows •Completed & led successful SaaS implementation •Implemented AI Agent •Built Standardized SOP’s for AI prompting •Built custom Power BI Dashboards using SQL •Led Merger & Acquisition
Education
Dallas College
Associate of Science (A.S.), Physical Sciences
University of Houston-Victoria
Business Administration and Management, General
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