Ramsay Orr
Area Vice President - Service Cloud @Salesforce
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WORK HISTORY
Area Vice President - Service Cloud @Salesforce
Toronto, ON, CA
I lead three critical segments of our exceptional Service Cloud team: the Financial Services and Health & Life Sciences sectors and our entire Canadian enterprise business from coast to coast. My team is at the forefront of crafting unparalleled customer experiences on the Salesforce platform, guiding companies to drive costs out of their business while unlocking revenue expansion opportunities in their contact centers.My responsibilities include the development of transformative sales strategies to grow revenue within Salesforce\'s premier product segment and working with the world\'s largest companies to design world-class customer service experiences. My focus lies in forging deep customer relationships and creating a high-octane, destination sales organization renowned for its performance and innovation.
EDUCATION
University of New Brunswick
Bachelor of Arts, History, English
DeGroote School of Business - McMaster University
Master of Business Administration, Information Systems
ABOUT RAMSAY ORR
I am an accomplished sales leader with over 20 years of experience in driving revenue growth and customer success for complex technology solutions. As the Area Vice President of Service Cloud at Salesforce, I lead three critical segments of our exceptional team: the Financial Services and Health & Life Sciences sectors and the entire Canadian enterprise business from coast to coast.My mission is to help companies create unparalleled customer experiences on the Salesforce platform, by guiding them to drive costs out of their business while unlocking revenue expansion opportunities in their contact centers. I have a proven track record of developing and executing sales strategies that grow revenue within Salesforce\'s premier product segments, as well as managing key customer executive relationships and negotiating contracts. I also cultivate a work environment where team members thrive and continuously exceed expectations, resulting in zero regrettable attrition and a high-performance culture.
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