Rama M.
- Role
- Director of Machine Learning at Comcast
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Rama M.
A seasoned, results-oriented leader with deep experience in leading AI, ML and Analytics…
Experience
Director of Machine Learning
Jan 2020 — Present
Lead a team of Machine Learning Researchers and ML Ops Engineers in Applied AI and Discovery, focused on the AIQ platform, which aims to improve customer experience. We develop innovative solutions using ML modeling, RL based Recommendation and Personalization solutions, NLP/NLU and the latest Generative AI technology to enable customer self-service via the Xfinity Assistant and Xfinity App.
Education
Indian Institute of Technology, Kharagpur
B.Tech (Hons.), Chemical Engineering
The Wharton School
Executive Program on Business Essentials, Marketing & Corporate Finance
2009 — 2011
Sacred Heart Convent School Jamshedpur
ICSE, High School/Secondary Diplomas and Certificates
Loyola School Jamshedpur
High School, Maths & Computer Science
University of Massachusetts Amherst
Doctor of Philosophy - PhD, Advanced Process Control
1996 — 2000
Skills
- Lean Manufacturing
- Project Engineering
- Six Sigma
- Energy
- Business Process Improvement
- Customer Insight
- Product Development
- Process Simulation
- Business Strategy
- Continuous Improvement
- Analysis
- Process Engineering
- Customer Experience
- Strategy
- Cross-Functional Team Leadership
- Management
- Process Improvement
- Quality Management
- Customer Service
- Leadership
- Root Cause Analysis
- Manufacturing
- Chemical Engineering
- Business Process
- Advance Business Analytics
- Strategic Planning
- Project Management
- Engineering
- Statistical Data Analysis
- Dmaic
- Program Management
- Project Planning
- Change Management
- Operations Management
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