Ramon T. Doakes

About Ramon T. Doakes

I am Ramon Doakes and I bring more than twenty years of successful innovation, accomplishment, and experience in the information technology field with project management skills. I add the most value to an organization by building and maintaining strong relationships with internal and external customers and completing projects within budget and on schedule to increase profit margins and corporate growth.IT Management and Project Management Experience: • Successfully managed over a $1 million budget and a team of support personnel who troubleshot IT issues. • Led the teams in providing daily networking duties, user logins, network printing issues, and e-mail access. • Implemented policies and procedures regarding how problems are identified, received, documented, distributed, and corrected improving workflow and streamlining processes.• Project Manager: OS/AS400 Upgrade delivered a seamless transition from version 7.2 to 7.5, enhancing system performance, security, and compatibility. By adhering to a well-defined plan, the project minimized disruptions, ensured data integrity, and provided a robust foundation for McKesson\'s IT operations.• Project Manager: Scan to Email: Initiated time saving process company-wide (1,500 employees) scan to email procedures. Led and worked with outside vendors, office administrator and networking groups to plan, test and roll out major process improvements of scanning that improved processes with major cost savings and improved the company work efficiency.• Project Manager and process organizer for company-wide Windows 7 upgrade to Windows 10 OS. Worked with outside vendors to negotiate acceptable cost for upgraded hardware and timely deliverables to remote offices. Team successfully implemented new methods for hardware setup and training for remote users.Expertise includes:Project Management | Relationship Management | Team Leadership Skills | Process Improvement | Mentor and Coach | Active Problem Solver | Decision Maker | Excellent written and verbal communication skills | Sound understanding of computer systems: hardware, software and networks | Technical Support Lead | Executive Support | Windows 10 OS | Office 365 | Active Directory Experience | PMP Certified | Professional Scrum Master | LSSGB | ITIL C••••••••@yahoo.com, 21••••••59

Experience

1. Information Technology Project Manager

   McKesson

   Jul 2022 — Present · Irving, TX, US

   IT Project Manager for the Infrastructure, Engineering and Operations Team. • Manage enterprise-wide work streams that impact multi domains and business units• Report Tracking of program KPIs, Scope Definition, Milestone Development, • Understanding of financials (Capex, Opex), • Validate resource capacity, develop reporting program dashboards on status and progress• Work with process owners and other key stakeholders on adding value to projects

Education

• Southern University and A&M College- Baton Rouge

  Bachelor of Science - BS, Electrical and Electronics Engineering

• New Mexico Military Institute

  Associate of Arts - AA