Ramon Brito

About Ramon Brito

With Caesars Entertainment, my focus as a Marketing Executive encompasses strategic…

Experience

1. Exclusive Independent National Marketing Executive (Host Connections International)

   Caesars Entertainment

   Feb 2007 — Present · US

   World\'s most diversified casino entertainment company, operating on 3 continents under Harrah\'s, Caesars and Horseshoe luxury brand.Primary customers, based in the Americas, span: Athletics, Business, Hollywood, Heads of Prominent Families. Orchestrated high-end corporate account base with presence across Americas, Middle East, China, India + Europe.OVERALL IMPACT: Recent: boosted sales, revenue and quality while shrinking costs 25%. Initial: Innovated and executed start-up strategy for new company under Harrah\'s umbrella. 55% in sales and marketing revenues in 3 years. Earned Harrah\'s Platinum (Highest Achievement) Award (2007) and Top 10 status (20••••13) in sales, revenue and service. Propelled business relationships 75% via ROI brand influence and global business perspective- 55% sales + marketing growth and 30% in operating costs reduction- 90% account retention by proving reliability and integrity. 25%-30% market share growth (nationally) in 6 years after strategic investment in senior-level brand marketing programs/profitable brand partnerships.~20% revenue increase (regionally) and higher return in profits by implementing regional marketing plans. 25% reduction in travel operations costs while spurring productivity lift; leveraged technology for online meetings and improved customer relationships. Led change strategies to attract new luxury business clients, achieving double-digit growth- Re-branded total rewards programs; revamped luxury Customer Relationship Management programs/middle end Total Rewards Program- Trimmed labor and marketing expenses. Leveraged contemporary (social media: Facebook, Twitter, YouTube, Foursquare and Mobile) and traditional (TV/radio + print) marketing to expand market share while cutting marketing + labor costs 20%. Extended company\'s loyalty strategy by securing partnerships with sister properties; spurred productivity/efficiency/performance while raising seasonal operations results.

Education

• Stockholm School of Economic

  International Business

  1998 — 1998

• Rider University

  Bachelor of Science in Commerce, Labor & Industrial Relations

  1975 — 1980

• New Jersey Institute of Technology

  Master of Business Administration - MBA, Management of Technology

• New Jersey Institute of Technology - School of Management

  MS, Management

  1998 — 2001

• New Jersey Institute of Technology

  MBA, Management of Technology

  1998 — 2001

Skills

• Customer Service
• Training
• Customer Satisfaction
• Marketing
• Public Speaking
• Customer Relationship Management (Crm)
• Personal Development
• Program Management
• Team Building
• Management
• Recruiting
• Teamwork
• Multilingual
• Customer Relations
• Crm
• English
• Budgets
• Culture Change
• Leadership
• Spanish
• Problem Solving
• Organizational Development
• Strategic Planning
• Leadership Development
• Fluent English
• Administration
• Strategy
• Business Development